FAQs: Straightforward Answers to Your Questions

Working with TradeTough

  • Simple: I come from your world. My name is Sal, and I grew up in the trades and worked a blue-collar job before starting TradeTough. I understand the challenges you face, I speak your language, and I build practical websites that are designed to get real-world results for businesses like yours—no fluff, no nonsense.

  • We specialize in working with blue-collar and trade-based businesses. Our clients are experts at what they do—plumbers, electricians, contractors, landscapers, mechanics—and they're looking for a professional online presence that reflects the quality of their work.

  • We've designed our process specifically for busy business owners. We'll need your expertise and input upfront during our "Foundation" phase to make sure we get the strategy right. After that, our goal is to handle the heavy lifting so you can stay focused on running your business and serving your customers.

  • We keep it simple. It all starts with a free, no-pressure consult to understand your business and your goals. From there, we follow our "Foundation First" approach, making sure you have a solid website and a clear message before we recommend any ongoing marketing.

About Web Design

  • A typical website project takes around 3-7 weeks from start to finish. The biggest factor in the timeline is how quickly we receive the necessary content (like photos and service details) from you. We'll give you a clear timeline throughout the project.

  • Not at all. Our "Complete Website Package" includes strategic copywriting. We'll work with you to write clear, professional copy for all your pages that speaks directly to your ideal customers.

  • Absolutely. Every website we build is "mobile-responsive," which means it will look sharp and be easy to use on any device—phones, tablets, and desktops. This is crucial, as most of your customers will be looking you up on their phones.

  • A professional website is a key investment in your business, not just an expense. While every project is different, our foundational website packages are designed to be a one-time investment that pays for itself by bringing in more quality leads. We're always upfront about costs and will provide a detailed quote with no hidden fees after our initial free consult.

About Marketing

  • Not at all. Our process is designed to be simple and straightforward. We start by building your foundation—either a new website or a clear brand message. From there, we can discuss ongoing marketing. We guide you through each step and handle all the technical work so you can stay focused on running your business.

  • No. Our ongoing marketing plans are "done-for-you" services. After we build your website foundation, we can create a custom plan to handle things like social media, blog writing, or Google Review management to consistently bring in new leads for your business.

  • That's the most important question. The honest answer is that real, lasting results take time, just like building a great reputation. While you can see positive momentum like more website traffic within the first few months, our goal is the long-term win: consistently bringing in more quality leads and making you the go-to expert in your area. We focus on steady, sustainable growth, not quick gimmicks.

  • We focus on simple, no-nonsense metrics that matter to your bottom line: an increase in phone calls, more contact form submissions, and better visibility when customers search for your trade in your service area. We skip the confusing jargon and focus on the real-world results you can see.